Our workmanship guarantee
What exactly will they come back and fix, and what will they not?
12 months
The terms below are a draft. We have not signed them off yet.
All labour and any part CCW itself fitted during the installation — covers a defect in CCW's own workmanship for the stated period from the completion date.
What it does not include
- Wear and tear on parts not fitted by CCW
- Damage caused by a third party, blockage or misuse after handover
- Any fault arising from skipping the annual service the manufacturer's own guarantee requires
Can I just send a photograph instead of describing it?
For sending photographs instead of describing the job. Tapping this opens WhatsApp and the conversation is handled there under Meta’s terms.
Send us photographs of the problem