Sample details — the prices, times, terms and address here are examples while we confirm them. The form does not send yet.

Two liveried vans parked on a new gravel apron beside a single-storey timber-clad building, mature trees behind, bare graded ground and a skip to the right. Both vans carry the firm's own mark, its website address and its mobile number, and both show UK registration plates; a roof ladder is racked on the larger van. No people in frame.
Two of the firm's own vans, parked at a development.

Boiler installation, repairs and heat pumps

£2,295 fitted, VAT included — for a price from photographs sent on WhatsApp, we come back within 2 working hours

Rated 5.0 on Google, from 93 reviews Read the reviews

Are they on the register, and what score do strangers give them?

Gas Safe Register 556581

Every engineer who comes into your home is on the national gas register. Tap the number and check us yourself.

Check this registration

Google Business Profile score and review count

Customers left these on Google, at a score we cannot control or edit. Tap through and read them at the source.

Rated 5.0 on Google, from 93 reviews Read the reviews

What does a fitted boiler cost here?

combi boiler

Worcester Bosch Greenstar 4000 25kW

Flat or small 2-bed house, one bathroom

£2,295VAT included

25kW — flat or 2-bed house, 1 bathroom, up to 8 radiators

Worcester Bosch Greenstar 4000 30kW

3-bed semi, one bathroom

£2,495VAT included

30kW — 3-bed house, 1 bathroom, up to 10 radiators

Worcester Bosch Greenstar 8000 Style 30kW

3-4 bed house, up to two bathrooms

£2,895VAT included

30kW — 3-4 bed house, up to two bathrooms with good flow, up to 12 radiators

system boiler with a hot water cylinder

Worcester Bosch Greenstar 8000 System 18kW + 150L unvented cylinder

3-4 bed house moving from a tank-fed system to mains-pressure hot water

£4,650VAT included

18kW system boiler plus 150L unvented cylinder — 3-4 bed house, two bathrooms, converting from an old tank-fed system

What every fitted price includes

  • The boiler itself and the flue kit
  • Removal and disposal of the old boiler
  • A full system flush (power flush where the system needs it)
  • Fitting, commissioning and Gas Safe certification
  • Benchmark checklist completion and manufacturer guarantee registration
  • VAT

What could make that number move after I have committed?

If we find something we did not price, we stop and show you what we have found. We price the extra on its own, and we do not touch it until you say yes.

  • Flue needs re-routing more than 1m through an external wall — +£340 fixed
  • Converting from a gravity-fed system to a sealed system (extra controls) — +£260 fixed
  • Boiler moves to a different wall or room — priced from your photos

Jobs we won't price from photographs.

  • Heat pumps, full central-heating systems, and anything commercial.
  • Those need someone in the building with a tape measure, and we would rather say so than guess.
Prices

What happens after I get in touch?

  1. You get in touch

    Call 01527 304100, or send photographs on WhatsApp to 07931 398 118. Photographs of the boiler, the flue outside and the gas meter are usually enough for us to price the job without a visit.

    Tapping this opens WhatsApp and the conversation is handled there under Meta’s terms.

  2. You get a price

    If your job is one of the ones on the list above, the price beside it is the price. Where it is not, we price it from your photographs and put the figure in writing. For a price from photographs sent on WhatsApp, we come back within 2 working hours. That window is for a price from photographs. It is not a reply window for anything else you send us, and it is not a time we will be at the door.

    The time shown here is an example. We have not agreed our own yet.

  3. We do the work

    Most of the work is the day itself: old boiler out, new one on, system flushed, new one commissioned. We notify the installation, and the paperwork for it comes to you rather than sitting with us.

Have they done work like mine, and can I see it?

An open wall-hung boiler in a domestic kitchen with its front case off: the fan and heat exchanger exposed, a gas valve and pipework below them and a red readout on the control strip. A hand and forearm at frame right hold a handheld analyser with a lit screen; no head and no face is in frame. On the floor beneath, the firm's own branded mat carries its mark, its website address, its mobile number and its six-digit registration number. A screwdriver lies on the mat. A tiled splashback, a wood floor and a grey blind at the right edge.
A boiler opened up for work in a domestic kitchen, with the firm's own mat down.
An open wall-hung boiler with its front case off: the fan and heat exchanger exposed, a digital readout on the control strip, and the pipe tails and isolating valves below it. A person in a dark T-shirt stands at frame right holding a handheld analyser in both hands, its probe lead running up into the boiler; no head and no face is in frame. The firm's own branded mat lies beneath, carrying its mark, its website address, its mobile number and its six-digit registration number. A yellow tool case sits in the bottom right corner. A tiled skirting and a plain wall behind.
A boiler opened up for work in a domestic kitchen, with the firm's own mat down.

What happens if what they fitted goes wrong?

12 months

The terms below are a draft. We have not signed them off yet.

All labour and any part CCW itself fitted during the installation — covers a defect in CCW's own workmanship for the stated period from the completion date.

Wear and tear on parts not fitted by CCW

Read the guarantee in full

Do they come to my town?

  • Worcestershire
  • Warwickshire
  • South Birmingham

I have read the argument — how do I start?

If you are still deciding what the job involves, take the price away and read what moves it, and we will not chase you.

Monday–Friday9:00am-5:00pm

Can I just send a photograph instead of describing it?

For sending photographs instead of describing the job. Tapping this opens WhatsApp and the conversation is handled there under Meta’s terms.

Send us photographs of the problem

What did a customer actually say in their own words?

Rated 5.0 on Google, from 93 reviews Read the reviews

Customers sent us these words themselves. We host them, so read the Google reviews above as well.

“CCW are reliable, friendly and knowledgeable in all areas of central heating and plumbing. Communication before, during and after the work is excellent which makes them a pleasure to deal with as they always get the booking and the job details right. The work is always done to a very high standard. I would completely recommend their services for any heating or plumbing work that you need doing.”

Andy Skinner, Redditch

“The contractor responded quickly to my request for a quotation, arranged the job promptly, and completed the work within the agreed schedule. The onsite staff were polite and considerate, ensuring the work area was kept clean.”

Siu Ng, Solihull

“I have used this company several times and would highly recommend them; as always, they were very professional from start to finish. From the point of arrival, they were very friendly and thorough, talked me through anything I needed to know, and they were very tidy. Excellent job. Thank you.”

Andrea McAndrew, Redditch

“Called CCW team for a service on my boiler. They were quick and responsive and had great knowledge. Would definitely recommend them. Good price too.”